IMS Global: Perhaps
a good place to begin is at the beginning. What would you like people
to know about Oracle?
CB: We could talk
about a lot of things there. I think the reason a lot of us are at
Oracle today is its position in the overall software marketplace. It's
about what's happening in technology, not just in Education, but also
across a variety of industries. Technology is consolidating for what I
call typical industry consolidation reasons. You can go back and look
at any number of industries and determine why they consolidated. In the
technology industry, scale plays a huge role in your effectiveness with
regard to your profit objective as well as serving your customers in a
global context. Being at Oracle and where Oracle is headed is really
driving that scale, both in terms of mergers and acquisitions as well
as making investments in a number of verticals. We are in this for the
long haul. This is a company that is positioning itself to be around
for the long term and has selected a number of key industries to focus
on in order to accomplish that objective.
IMS Global: Considering
what is taking place in the market today, do you envision a lot of
Oracle's fundamental applications merging?
CB: First, you have
to define merge. We have stated that our direction in terms of future
applications is in Project Fusion. A lot of people confuse that
immediately and assume there are terminal releases for products such as
Siebel and PeopleSoft. Fusion really represents an evolutionary aspect
of the progression of our applications. It isn't one or the other of
any existing product line. It really is a blending of all those product
lines. And we have examples today where that blending is happening in
both the context of future releases, but also in terms of what we're
releasing today. A prime example of that: we recently shipped our
PeopleSoft Enterprise Campus Solutions and Human Capital Management 9.0
releases. Those were the last releases in the chain of PeopleSoft
Enterprise 9, and they have functionality like Oracle XML Publisher
built in, so we're already seeing a blending-or fusing-of the various
product lines. Going forward, my team's job is to do the cross-product
comparisons. We identify the things that our various product lines,
including Oracle E-Business Suite (EBS), PeopleSoft Enterprise, and
Siebel do really well and then decide to pull those pieces forward into
what we want the next application set to look like. At the functional
level, you'll see a real design cross compare. We're taking the best of
what those companies did; they each had their specializations; they
each served different industries and certain products well, and the
evolution of the application set will be able to showcase and highlight
all of those advantages.
One more
example of what happens when you do this sort of consolidation, Oracle
EBS Release 12, which will be available in 2007, went through pretty
significant front-end user interface redesign predicated on industry
leading and award-winning designs from PeopleSoft and Siebel. So what
you're seeing, it's not a one-way street, right? We're doing what you
would expect a good organization to do, which is to take the best of
the best and move the needle on all fronts.
IMS Global: Oracle
acquired PeopleSoft in December 2004. Has the assimilation met your
expectations? How is the acquisition going?
CB: Well, you
wouldn't see the positive things happening with the product line or you
wouldn't see our stock price or earning announcements where they are if
things were going poorly. Certainly, you're talking about companies
that had very different cultures, very different DNA. In sum total, I
would say the assimilation has gone extremely well. The market has
spoken about that. The analysts speak about that.
What I
haven't mentioned yet is Oracle's `Applications Unlimited' strategy, in
which we have committed to enhance JD Edwards, Oracle, PeopleSoft, and
Siebel applications on an on-going basis, beyond the delivery of the
first Fusion applications in 2008. So, PeopleSoft, for the foreseeable
future and certainly in a career timeline context, will live and
breathe at Oracle. I think there is a lot of credit to be given to the
executive team for the post-merger integration. They made a great call
that for large companies such as PeopleSoft and Siebel, you don't just
assimilate them. And in the same way, as you evolve your products and
move them forward as your customers want you to do, you also don't
neglect your installed base. You don't leave them on a ledge or put
them in a forced march in another direction. If you think about the
historical trends here, what we're doing is not any different from the
architectural evolution from Mainframe to Client-Server to the
Internet. Only this time we're not just doing it as an organic process.
We're doing it with acquired customer bases and existing product lines.
In that
context, the Applications Unlimited strategy says, `we want to give our
customers five- to 10-year windows in which they will be able to make
decisions about when and how they move to the Service-Oriented
Architecture (SOA). We didn't do that in the PeopleSoft context. We
went from 7.6 to 8.0, and from there to later generations of 8. If you
wanted to stay technically current, you had to move. What we're saying
now is SOA is where we're headed; we are putting a huge amount of
R&D into this. The whole industry is moving down this SOA path.
The idea is to put the architecture in a mode where you can have a much
more component driven model. That way, you can pick and choose what you
want to plug in, much the way we do with PC's and Mac's.
IMS Global: What is
Academic Enterprise?
CB: The Academic
Enterprise Initiative (AEI) is a philosophy, a vision. Today, we have a
very mature product set. In education, we have a large installed base
of more than 1,000 customers in over 30 countries. What do we do well?
We serve the back office. With our Student Administration version 9
release, I will go on record as saying that we have established a new
benchmark in the industry. We focus on self-service. We focus on
advisement. It's a really powerful, feature-rich release. What we don't
do, and ERP vendors have not done, by and large, is address the
teaching and learning needs of the customer. Of course, folks will
point out that is what a course management system (CMS) does. My
argument is that that is only a piece of the puzzle. A CMS today, if
you look at its product life cycle, is basically moving into a phase of
commoditization. What the CMS providers deliver is in a collaborative
context, but the arena that they've not yet reached into is learning
outcomes. They don't really serve the deans and what the deans need
from day to day. They don't serve the needs of faculty-researchers. We
do in the context of grants management, but there are a lot of other
things you can do ostensibly that could support those business
processes. One example would be regarding the accreditation process.
Institutions I talk with today, they tell us the process is very long
and painful. Once you decide to do it, you clear out a classroom, you
go to the warehouse and you bring in cardboard box after cardboard box.
Fifteen months and untold person hours later, you fill out an extremely
long report and submit it and cross your fingers. It strikes me that
there's a lot of room there to save institutions millions of dollars by
finding ways to support the accreditation process. You can do that
through things like content and archiving for things like work
products, by streamlining some of the analytics capture and management
around the use of classes, learning outcomes, and instructional
metrics.
The AEI
is a vision or philosophy to move into that part of the core mission of
education. But we feel we have to start by solving the integration
conundrum. One of the things the industry has been talking about since
the mid-1990s is: how do we make our student administration products
speak to our course delivery side of the house? We need to have a
better view of what's going on at the student level. We need a little
more control in the value chain. Our mission isn't to go re-create a
CMS market. What we do want to do, as we move into this space, is have
a little bit more control over our development environment, what we're
doing, and less reliance on outside parties.
If I did
a poll of the 2,800 or so institutions that have standardized on a CMS
and asked them how many have a real-time, IMS-based integration model
between their student system and their CMS, very few would raise their
hands. When I talk with CIOs, they are frustrated. And it is not just
their course systems. It's their application topology. When you have
staff who are dedicated full-time to managing batch update and data
integrity and security between the student system, the library system,
course management system, and so on, we've got to help our customers
move beyond that.