IMS Global: eCollege
is a name that most college and university administrators are familiar
with, but like a lot of services, their knowledge may be a little vague
beyond their initial perceptions. What little-known facts would you
like people to know about eCollege? And what differentiates your
services from other providers?
MS: eCollege really
is the national leader for comprehensive, eLearning technology and
services to education. We're a one-stop shop, if you will, for
institutions that want to provide top-notch online education services
for their students. With eCollege's approach, schools can focus on what
they do best-education-and not worry about the logistics and technical
aspects of handling the online delivery.
We were
founded in 1996 and we've always been very focused on supporting 100
percent online learning, with all of the education happening at a
distance. That's why we've developed our product suite in a way that
really drives scale and efficiencies in managing fully online programs.
Our approach also really extracts a tremendous amount of useful data in
order for both ourselves and the institutions we serve to understand
what is happening in online programs. Gathering information in detail
allows an institution to really look at the financials of the
programs-how can they get more enrollments in a course while
maintaining quality? How can they ensure the success of learning
outcomes and also drive retention? And that's really a key difference
between eCollege and other CMS providers.
In
addition, it's a lot easier to apply the fully online solution
campus-wide, rather than trying to use the supplemental products for
distance learning.
Also, for
our customers, our comprehensive approach is cost-effective because
when you look at the entire picture and everything it takes to produce
and deliver quality programs online, including whether to adopt
software on their own and to host it in a highly redundant,
high-performing manner on a scale that's required to provide a 24/7
help desk and technical support, our price point is actually very
reasonable and of tremendous value.
IMS Global: Earlier
this summer, eCollege merged with Pearson Education. How has that union
changed your business model as well as Pearson's?
IMS Global: It
really hasn't changed the model at all. I think one of the reasons
Pearson was interested in eCollege was the success of our business
model, the success of our product model and the success of our
management team. I think they are wisely looking for areas of
incremental improvement, whether that is through enhanced selling
opportunities in the K-12 market because of their strong presence in
that market, international opportunities or integration of their
industry-leading formative assessment and homework tools into our
eCollege course management system. This partnership benefits all of our
customers.
Beyond
that, we're still headquartered in Denver, we still have the same
management team, we haven't reduced our headcount and in fact, we're
looking at additional investment to accelerate our product roadmap. For
example, we're currently looking to accelerate our integration with the
Pearson MyLab tools, an online product series that has been very
successful in assisting struggling students in subjects like math,
physics, and economics, among others. Also, we're starting to expand
internationally, and because Pearson has 30,000 employees in 60
countries around the world, we can leverage their expertise of local
cultures to grow smartly internationally, which will benefit our
customers even more.