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Leading Integration of Enterprise Learning and Administrative Systems: The Next Generation

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From your organization's perspective, what are the most exciting opportunities for improving the learning experience resulting from potential innovation in the sharing of data among learning and/or administrative systems?

Feng said this is an area where vendors can begin to enable more of the kind of interaction than just students being able to view their syllabuses online. Oracle has released, for example, its student administration integration pack, which is their implementation of the LIS standard. Based on the work that has been done by the LIS working group during the past two years, implementing that standard into their software they felt was the best way to feed that data back into the specifications being finalized now. Oracle has integrated their application with Sakai, Moodle, and Desire2Learn as well as working with Inigral to produce a version of Schools Facebook, which enables students in a class to share data and communicate with one another.

"Another area where vendors can enhance the process using LIS standards is with analytics," said Feng. "Where you have data coming from the gradebook, it can be more finely grained. We can have the outcomes defined in such a way that we can gather that interesting information and have in place the early warning systems to monitor and take action to help students and improve their retention. Having the LIS standards allows us to have access to the same kind of data using all these various applications. It enables choice for the students and faculty, which is what we're all trying to do, which is not try to lock someone into just having one way of doing something. Professors want to be able to have a new and interesting way to deliver content and introduce a new way of learning to their students."

As co-chair of the LIS workgroup, Feng said early versions of their work provided information about work being done in the integration area, but subsequent effort has been made with regard to providing a service model. The group worked on several different internal drafts which has evolved into a CM/DN (Contributing Members/Development Network) Draft which will be available to about 80 IMS Global voting member organizations as well as the IMS Development Network members. After trial implementations have been conducted and refined, it is hoped the models can then go public toward the end of 2009.

From the university perspective, the most exciting opportunities for improving the learning experience is the pending cornucopia of integrated services, said Leonhardt. Although complexity of integrated systems is a current problem, he believes several areas are reaching a tipping point. "The course management system has been a very important tool for us over the last 10 years. We've seen nothing but consistent growth in terms of the number of users and courses, as well as the training of internal communities like faculty and staff." As a result, he said they have done some key integrations at Georgetown such as adding a rich media environment that has allowed them to add hundreds of thousands of audio and video objects per semester to the system. They've also done integration with an asynchronous environment. Leonhardt sees future integration with library services, blog and wiki tools, a host of social networks, and moving toward Google applications in a very serious way. Beyond all that, he sees mobile technology as an area for learning where a lot of exciting things can happen. "I think the whole notion of building applications for mobile environments, for providing content in mobile ways, is really the wave of the future."

Fontaine is a big believer in choice theory in that by simplifying people's choices, they will take better actions as a result. As we try to improve the teaching and learning experience to our system, being able to provide better business rules and best practices around these systems will have a huge impact. They have already seen on a lot of campuses that have adopted Blackboard, for example, that when institutions automatically create course sites for faculty as opposed to waiting for faculty to request those sites, the adoption rate increases dramatically. "I really think that as we expand the level of services we're going to provide with LIS and simplify the submission of final grades that we provide to the Registrar's Office, you're going to find that the quality of instruction goes up."

LIS 2.0 takes us to a point of maturity in terms of a service oriented approach to integration where institutions can participate in a lot of what's currently available on the market, said Moon. "Once you have that entry pass to the party, it opens up a whole new world in terms of business process management tools, and you can plug into those services and events." The whole notion of web-oriented architecture, he said, exposing capabilities from Google, Amazon, e-Bay, and the like. "Where you have access to this global network that is the Web, once you can participate, you can take advantage of all that. Cloud computing, SaaS (Software as a Service), you are able to draw on all of that. It enables you to create a more engaging environment for your learners."


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