TrustEd Apps Seal Institution Requirements

IMS TrustEd Apps Seal


Data Privacy Certification Requirements and Process

IMS TrustEd Apps Seal of Data Privacy Certification

Certification Requirements for Institutions

  • Be a member of IMS Global (Affiliate or Contributing).
  • Complete an online or individual training on the IMS TrustEd Apps vetting process.
  • Conduct a review on an application with an IMS staff member.
  • Conduct a review independently using the IMS App vetting process and the IMS TrustEd Apps Rubric.
  • Collaborate with IMS staff to resolve issues that may arise in the IMS TrustEd Apps vetting process.

Review the levels of IMS Membership available.

Certification Process for Institutions

  • An IMS member institution initiates the request for the IMS TrustEd Apps Seal by contacting

  • An IMS staff member schedules an online meeting with designated individual(s) for app vetting from the institution to provide an orientation to the IMS TrustEd Apps vetting process and an overview of the necessary requirements for achieving the IMS TrustEd Apps Seal. At this time, any additional app vetting goals for the institution are collaboratively reviewed and set. The attendee(s) are shown how to access member resources for app vetting, including the IMS Product Directory, the IMS TrustEd Apps Rubric, and online training materials. Finally, a follow-up training session is scheduled.

  • An IMS staff member conducts a virtual training session for the designated individual(s) from the institution that provides a thorough review of an application’s Privacy Policy and Terms of Service using the IMS TrustEd Apps Rubric and an overview of federal privacy laws (COPPA/FERPA). The IMS staff member also answers any questions about the IMS TrustEd Apps vetting process.

  • The attendee then completes an independent review of an application’s Privacy Policy and Terms of Service using the IMS TrustEd Apps Rubric and submits that review to within 30 days.

  • An IMS staff member notifies the individual from the institution with feedback on the review. If the requirements for the IMS TrustEd Apps Seal are met per a satisfactory review, the seal is awarded. If any additional information is required, the individual is notified of what areas need attention. The individual is then given ten days from the above notification to update its review to reflect any changes or issues that were identified.

  • Once the individual from the institution satisfactorily addresses any concerns and notifies IMS staff of those changes, the seal can be awarded.

  • A list of institutions that have received the seal is published on the IMS website. IMS member institutions may publish the seal on their website or in marketing materials.

  • The IMS Community periodically updates the TrustEd Apps Rubric in an effort to improve it to meet the needs of the users and the market. Applications must be vetted again with each new release of the rubric.

  • A seal must be renewed annually by the date the seal was awarded, and the institution is notified 60 days prior to its expiration to meet the certification requirements. The renewal of certification must be completed in order to continue publishing the IMS TrustEd Apps Seal.

  • If the institution continues to fulfill all of the requirements, it maintains the status of the seal and receives a new seal for that calendar year. If the institution does not fulfill the certification requirements, the seal expires on the anniversary of the date it was awarded. Until the requirements for the seal are completed, the institution must remove all references and images of the seal from its website and marketing materials.


Training for Suppliers and Institutions

  • Online training materials on the IMS TrustEd Apps vetting process are available for all levels of IMS membership.

  • IMS Contributing Member supplier organizations may be individually trained on the IMS TrustEd Apps vetting process in order to better meet expectations for data privacy. Please email to schedule training.