As senior vice president and chief product officer for Ellucian, Mark Jones is responsible for ensuring that the company’s current product offerings meet and exceed our customers’ expectations, and that future products create even greater value on the basis of evolving requirements within the higher education market. Previously Mr. Jones served as chief client officer having joined the company in September 2010, bringing over 20 years of higher education software experience spanning both administrative and academic technology.
Mr. Jones has a strong history of product innovations in higher education, most recently serving as president of Echo360, Inc. In this position he was responsible for the development of the patented rich media hardware/software platform and led the company to market leadership in the lecture capture category. Before his tenure at Echo360, Mr. Jones helped fuel the rapid growth of the National Student Clearinghouse where, as vice president of marketing & product management, he introduced a number of innovative products and services for the registrar, financial aid, and institutional research communities.
His more than 25 years of experience in technology also includes positions at Mercator Software, one of the leading ERP integration providers, as vice president of product management; National Computer Systems where he served as product manager on the U.S. Department of Education’s Title IV delivery systems and launched the first online transcript/application solution in 1993; and IBM Corporation, where he began his career.
Mr. Jones has been a long-time supporter of the higher education standards community, with early involvement in the SPEEDE/Express community and eventually serving on the PESC board of directors. Mr. Jones was the primary author of multiple PESC schemas while employed by the National Student Clearinghouse.
Mr. Jones holds a B.S. in Business Administration from the University of Minnesota and has completed coursework for the Master of International Management program at the University of Denver.
